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QUESTIONS / ANSWERS
General FAQ's
GummyGenix, a subbrand of SaintyCo (Sainty International Group), delivers advanced automated gummy production and packaging solutions globally, catering to the confectionery, cannabis, and nutraceutical sectors. Our core mission is to elevate your success.
We offer everything from compact R&D gummy depositor units to comprehensive gummy production lines, ensuring efficiency and profitability.
Our commitment isn't just in machinery but in extensive support: personalized gummy formulas, facility designs, manufacturing guidance, and training. With over 20 years of solid partnerships, we're dedicated to providing innovation, all-in-one solutions, and outstanding customer service.
Yes, our equipment adheres to cGMP and GMP standards and is certified with ISO 9001:2015 and CE. For North American customers, we also provide FDA compliance and have options for UL, CSA, and OSHA certifications to meet local safety requirements.
Sure, we will send you machine demos. And we provide comprehensive information, specifications, and customer service to help you make the best decision.
The order process at GummyGenix involves several steps:
Confirmation of requirements
Issuing of Proforma Invoice (PI) outlining business terms, prices, services, guarantees
Payment of 50% deposit
Creation of CAD layout design
Designing of molds
Production
Inspection of your machines before shipping
Balance payment
Shipment
Installation at your facility
Training of your staff
Reach out to us via our website's contact form or email us directly at [email protected], and one of our team members will assist you promptly. We'll walk you through the process and ensure a seamless experience.
Our payment terms involve a 50% initial deposit, followed by the remaining 50% before shipping. We always strive for flexibility to accommodate our customers' financial needs.
Absolutely! We welcome dealers to join us in spreading our services. The commission structure can be discussed upon application.
Product & Technology FAQ's
Our gummy making equipment is designed for the production of various types of gummies and jellies. One thing to consider when purchasing a machine is the type of ingredients you'll be working with. Certain materials can be too harsh for your machine and may cause damage. At GummyGenix, we ensure the quality and durability of our machines, using only the highest grade materials that are designed to withstand various ingredient types.
With our gummy manufacturing equipment, you have the flexibility to produce a diverse range of products. This includes traditional gummies like gummy bears, to chewy nutraceutical and pharma sweets, and various jelly or gummy-based confectionery. Our equipment is designed to handle a broad array of recipes, allowing you to expand your product offering and meet market demands.
For gummy bear production, we recommend our starch-free depositing machines that guarantee hygiene and prevent cross-contamination.
To mass-produce gummies, we utilize high-efficiency DM-series and G-series manufacturing equipment paired with expert advice. Contact us today to find out more about our commercial gummy candy machines.
Our gummy making machines are made of Stainless Steel 316, complying with cGMP standards.
Depending on your requirements, our production lines can handle varying capacities. You provide your conditions and requirements, and we'll equip you with the ideal production line.
The choice between automated and non-automated systems depends on various factors like production volume, budget, and specific requirements. Our experts can guide you to choose the best system for your situation.
Continuous cooking is integral for maintaining the ideal moisture content in your product, which is critical for the right texture and stability. At GummyGenix, we offer a selection of continuous cooking systems engineered for precise moisture control, such as coil cookers and jet cookers, among others. We are always available to assist you in choosing the most suitable system for your needs. For more information on this, you can consult with one of our experts.
In short, pectin is vegetarian, whereas gelatin isn’t. Pectin is an ideal vegan alternative to gelatin, meaning you can serve-up confectionery to meet all dietary requirements.
After purchasing a machine, we will provide you with a proven formulation for each.
GummyGenix offers you the advantage of more than 20 years' experience in making production lines. With our complete solution, every stage of the process seamlessly integrates to ensure efficient production from raw materials to final product. Our complete solution ensures you always know who to consult should any issues or adjustments arise.
At GummyGenix, we prioritize efficiency and seamless integration in our complete line solution. Our extensive experience in the confectionery manufacturing market enables us to optimize every production step from start to end. Our customers appreciate the consistency in team interaction and our readiness to assist at any point in the project or post-installation.
With GummyGenix, you're partnering with a solutions-oriented team. Our vast experience and expertise enable us to tackle any confectionery product challenges. We can reproduce and test your recipes in our innovation center to ensure seamless operation on your production line.
GummyGenix offers comprehensive consultation, implementation, and after-sales service. We walk with you through every stage of the process, from understanding your requirements, testing in our innovation center, to assisting you in the launch. Our commitment doesn't end with installation. We are always available for training services and optimization of your machines.
These are confectioneries enriched with health-enhancing ingredients, such as vitamins, calcium, melatonin, collagen, and many more. They serve as a delicious alternative to traditional supplement forms like pills or capsules. At GummyGenix, we guarantee accurate dosing to ensure each candy contains the required active ingredient.
Yes, indeed! At GummyGenix, we are skilled in designing versatile production lines. We will work closely with you to understand your requirements and come up with a multi-functional production line.
Absolutely! We acknowledge that each client's needs are unique. We are up to the challenge and eager to customize our machines to meet your specific requirements.
Our machines are designed for easy cleaning. Just run water through the hopper and the machine until clean.
Our machines are designed with energy efficiency in mind, utilizing advanced technology to ensure minimal energy wastage. They are built to comply with international energy standards.
Our machines are built to last, with a typical lifespan ranging from 10 to 15 years, depending on maintenance and usage.
Order & Financing FAQ's
Yes, we understand that purchasing manufacturing equipment is a significant investment. We have formed strategic alliances with reputable financial institutions to facilitate mortgage options for our potential clients. Moreover, we extend installment payment arrangements to enhance the purchasing experience. Please note, there are specific requirements to be met. Contact our sales team at [email protected] for tailored suggestions.
At GummyGenix, we prioritize customer satisfaction. If there are any issues with the equipment, we follow a proactive return and refund policy. Please get in touch with our customer service for specifics related to your situation.
Lead Time & Shipping FAQ's
Our usual manufacturing lead time spans from 30 to 40 working days, contingent on the machine type and customization specifics. Furthermore, we maintain an inventory of machinery, enabling us to expedite delivery once an order is placed, effectively reducing your startup time. We remain committed to adhering to the mutually agreed delivery schedule.
Shipping duration varies based on destination and order complexity. Our team will provide an estimate once the order is confirmed.
Upon shipping your order, we'll provide you with the tracking details. You can use this information to monitor the status of your shipment online.
Service & Support FAQ's
At GummyGenix, we offer extensive on-site training and technical support with prompt response time. Our service offerings also include automated gummy production solutions, counting, bottling and bagging solutions, and recipe consulting. Please note that these services may involve separate costs.
Each machine is thoroughly tested and fully assembled at our facilities. Upon approval, we disassemble for careful packaging and shipping. Reassembly and start-up assistance at your site is also available.
We send skilled technicians to guide the installation process at your premises. They will also ensure your team gains proficiency in troubleshooting, maintenance, and equipment operation. All of these services are offered at standard, affordable rates.
Regular maintenance schedules depend on machine usage, but generally, a thorough check every six months is advised. Yes, we do offer maintenance services for your convenience.
Certainly, we're open to presenting case studies and offering references from our past clients upon request. However, we hold our client's confidentiality in high regard; therefore, mutual consent is required before sharing specific cases.
GummyGenix provides a comprehensive 24-month warranty from the date of successful installation. We also include 24 months' worth of spare parts free of charge with each machine purchase.
Mold FAQ's
Our molds are crafted from two prime materials: Teflon-coated aluminum and silicon. Teflon-coated aluminum molds offer excellent heat resistance, ensuring consistent gummy shapes and faster cooling, while silicon molds are known for their flexibility and non-stick properties, making demolding effortless and preserving gummy integrity. Both materials underscore durability and quality in your gummy production process.
The need for re-coating largely depends on the usage and care, but typically, molds might need re-coating every two years or when pitting is noticed.
Yes, we offer customization for molds. Just share your gummy design and dimensions with us, and we'll create a custom mold to suit your needs. It will take 3 weeks to make it.
While we appreciate your initiative, our machines are calibrated to work best with our molds to ensure optimal performance and consistency. Please order molds from us.
Yes, we can design and build molds that incorporate specific character images, branding, or any other design elements you require, and it will also depend on the design complexity.
For our aluminum molds, we use an effective system involving ejection pins located on the backside of the molds. After pressing, these pins aid in releasing the gummy from the mold with ease.
Our molds can be conveniently cleaned using warm water. After washing, simply pat them dry with a towel.
Packaging Solutions FAQ's
Yes, we provide end-to-end packaging solutions for gummies, encompassing both pouch and bottle packaging machinery. Additionally, we've introduced an innovative gummy counting machine to enhance precision and efficiency.
Depending on the size of your gummies, we aim to package enough to minimize bricking but not exceeding 5kg to maintain product quality.
Our gummy packaging machines are designed with the medical and recreational cannabis sectors in mind, offering unmatched versatility and compliance. They efficiently handle specialized tasks like filling preprinted mylar bags and custom packaging, meeting the rigorous standards these industries demand. With certifications such as cGMP, ISO 9001:2015, and CE, our machines guarantee that your packaging processes adhere to the highest levels of regulatory compliance, ensuring your products meet industry requirements and customer expectations alike.
Our machines are specifically engineered for gummies, adeptly catering to the unique demands of the health, functional, and edible gummy sector that requires pharmaceutical-grade quality. They feature dimpled surfaces to reduce sticking, angled feed pans for enhanced efficiency, and adjustable three-level vibration for optimal gummy separation. Built with durable 304 stainless steel and incorporating 316L or food-grade contact parts, our equipment meets rigorous food and pharmaceutical hygiene standards, guaranteeing exceptional quality and safety in gummy production.
Our advanced channel counter addresses the common challenge of feeding sticky gummies through standard counting equipment. This technology allows for precise counting of gummies into containers, improving dose accuracy compared to traditional weight-based packaging. Our solution enhances efficiency and accuracy in gummy packaging, setting a new industry standard.
Customize your packaging solution with our machines, which offer adjustable sizes, speeds, and integration capabilities. We provide bespoke modifications to align perfectly with your production needs. Please contact us at [email protected] for a tailored solution.
Absolutely. Our machines can be easily adapted to work with various types of gummy production equipment, ensuring a smooth and efficient packaging process that enhances your overall operation.
Our machines are equipped with advanced technology that allows them to adapt to various gummy shapes and sizes seamlessly. Utilizing precision sensors and adjustable settings, the machines can quickly switch between different product specifications while maintaining high-speed operation and accuracy in packaging. This flexibility ensures that our clients can cater to diverse market demands without the need for extensive machine reconfiguration.
By automating the packaging process, our machines boost productivity and reduce manual labor, ensuring consistent quality, faster production, and lower operational costs.
Our team of experts will contact you within 1 working day.
Solution Inquiries?
Contact us Today
By partnering with GummyGenix by SaintyCo, you will benefit from:
- Expertise: Our 20+ years in designing and manufacturing confectionery and pharmaceutical machinery.
- Custom Solutions: Affordable, tailor-made for your gummy-making and packaging needs.
- Technical Mastery: Trust in our deep knowledge of intricate gummy machinery.
- Support: Depend on our responsive after-sales service.
- Productivity: Enjoy seamless operations and optimal productivity.
+1 941-993-6198
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What our customers say
SaintyCo's machines cost us half of what we used to pay, yet they outperform by miles. With their team flying in from Vancouver for on-site assistance streamlined our setup. For those in the gummy business wanting quality without the big spend, you can't go wrong with SaintyCo.
The equipment From Sainty Co is working great. The team and l have proved that they can produce 150 thousand gummies per day. That's with a split shift that starts at 5AM and ends at 6 PM. Leo is great about responding to anything that is brokenand sends parts that are warrantable quickly. I would recommend the G-80 to other people looking to get into this field.
From the moment I started with the G150, moving up to the G800 with SaintyCo was a natural progression. My multiple visits allowed for in-depth collaboration. It's not every day you find a partner willing to integrate your unique engineering ideas and requirements into their lines. With SaintyCo, it felt less like a purchase and more like co-creation.
